Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary:**

The Account Executive (AE) position will focus on supporting the Strategic Account Executive (SAE) on managing large contract(s) for a key Government account, BCBSA FEP. The AE will collaborate with the SAE, Director, Business Analysts, Customer Care, and others on the Account Management team to oversee and manage overall contract performance, adherence to contract obligations and performance guarantees, and client retention.

**Responsibilities include** :

+ Providing industry leading client support and service as measured by client satisfaction surveys, client report card scores and internal Account Team goals and measures.

+ Ensuring contract compliance through collaboration with and support of various operational departments, such as, legal, IT, CVS Specialty pharmacy, Customer Care, Finance, etc.

+ Oversee and assist implementation activity

+ Monitoring and assisting with internal and client-initiated audits

+ Interpreting and presenting operational, financial, and other contractual material as requested and required by the client

+ Recommend and promote new innovative healthcare products and solutions that will create value to the client, members, and company.

The AE will coordinate with the Account Team leadership in strategic planning, accomplishing strategic initiatives, and resolving client issues. This position requires organizational savvy, the ability to oversee and lead diverse projects and teams, and effective interpersonal communication skills.

**Required Qualifications:**

+ Minimum of (5) years Account Management experience with large (Fortune 500) employers, health plans or government accounts, preferably in the managed healthcare field.

+ Proven track record of analyzing multiple, complex data inputs to identify and develop solutions and make sound business decisions

**Preferred Qualifications:**

Demonstrated strengths in the following skill and abilities:

+ Ability to solve complex problems and drive change through contacts in other functional organizations such as: legal, IT, Specialty Pharmacy, Specialty Customer Care, Finance, and others

+ Strong verbal and written communications skills

+ Computer literate; preferred skill set with Excel, Word, and Power Point

+ Highly organized and demonstrated attention to detail

+ Disciplined, self-motivated and results oriented

+ Willingness to learn

+ Problem solving skills

+ Team leadership skills

+ Ability to write reports, business correspondence and presentation materials

+ Ability to effectively present information and respond to questions from groups of highly professional manager, clients, and customers

+ Ability to effectively work across numerous departments across a large organization to drive projects and issue resolutions to completion

**Education:**

+ Bachelor’s degree preferably in business or healthcare related field; may consider comparable work experience

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 03/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.