The Desktop support intern will work 12-4 weeks, working 8-16 hours each week.

You would be a great fit if you have excelled in courses such as A+ or Computer & Information Technology or if you can demonstrate that you are particularly tech-savvy and Customer Service.

In this role, you will be responsible for Hardware and Software Installation and troubleshooting, Customer Service, Customer Training, Asset Imaging, Mobile Phones deployment and support, ITS tickets and projects.

You will also have the opportunity to Manage IT projects and tickets and a variable workload and build customer relationships.

You will be coached and mentored by Customer Care/management, and/or others on the team by collaborating with them on group projects.

What the successful applicant will bring to the internship:

-Strong Verbal and written communication skills
-Knowledge of Google Workspace, including Google Sites, Forms, Docs, Sheets, Slides, and Drive, Hardware and Software, Windows 10/11, Adobe and Microsoft Office, SCCM.
-Time management, organization, planning and problem-solving skills.
-Ability to troubleshoot and identify potential technical issues.

You will gain the following from this internship:

-Customer Support
-IT-related troubleshooting and resolution
-Time Management
-Understanding of the importance of employee connectedness and well-being in a virtual work environment.
-Collaboration with a diverse team of professionals.

Selective Preferences:

-Working towards a degree and strong desire to develop beyond the classroom.
-IT technical hardware and software, Customer Service, Self-motivated